Kiel Mortgage Testimonial Letter from Travis, Seattle, Washington
Friends at Kiel Mortgage,
I’ve been a long-time listener of KVI Talk Radio, and have heard your jingle on my way to and from work for years now, but have never had an opportunity to buy or sell a home during that time.
As fundraiser after fundraiser was run on the airwaves, Kiel’s donations to causes I believe in were always prominent and generous. Kiel Mortgage’s support of deployed service members was also inspiring. I figured that after years of listening to this, nothing could sell a mortgage company as well as a reputation built on principles I support.
It turns out, I was right.
Mike Grubb was my first contact with Kiel Mortgage, and I was immediately impressed by his can-do attitude and how quickly and tenaciously he identified roadblocks in our application process, and either eliminated them or pointed us in a creative new direction.
The home my wife and I are purchasing is a huge leap for us, and financing it has been a challenge. We are asking a lot from our lenders, and through it all, Mike has pushed to get us the best deal possible. At one point, it appeared a competing broker had a better deal for us, and Mike simply asked for an opportunity to meet or beat it.
I’ve worked with nearly ten brokers and lenders since we first fell in love with this house. Some were quick and organized, others were a little underhanded and dishonest, but in the end, none worked as hard for us as Mike did. When half a day of silence goes by from most brokers, I get nervous and wonder if they are pursuing our loan as diligently as they could. On the rare occasion I didn’t hear from Mike for a long stretch of time, I know it was because he has his nose to the grindstone and is trying to make everything run smoothly for us.
It’s a rare loan officer that makes you feel like your loan is the ONLY one he’s working on at any given time, and that he’s putting 110% of his effort into it.
While we don’t have a closed mortgage yet, and there are still a thousand things that can (and may) go wrong prior to closing, I wanted to commend Mike for his amazing efforts on our behalf regardless of the outcome of this application. My wife Jodi and I have been consistently impressed and amazed at how hard this man will work to get the mission accomplished.
Respectfully,
Travis and Jodi
