Kiel Mortgage Testimonial Letter from John Carlson, Seattle

Dear Laura,

I hear that the Better Business Bureau is considering Kiel Mortgage for an honor. I hope it happens, because Kiel is the best example I've seen of a corporation that becomes successful by first helping others.

When I ran for Governor, I saw throughout the State that good businesses do more than make money. They make communities better places to live in, work in and visit. In my ten years on the air at KVI, I've been asked to endorse many firms. My standard, however, is to endorse only those companies that I would personally recommend to a friend. Yours is one of those. In fact, of the hundreds of advertisers on KVI over the years, including the few I've personally endorsed, Kiel Mortgage is the best. Period.

Lots of companies have superb service records. But Kiel operates on a service ethic that is truly unique. You recognize that businesses don't exist to make a profit - they exist to serve their customers. And if they do it well, those customers will mulitply and generate the profits that enable companies to grow.

Kiel also recognizes that corporations stand on four legs: the customer, the employee, the owners and the community. By adopting that vision, through countless hours and many dollars of civic, school and charity work, Kiel has engendered loyalty and support far beyond its business address.

I hope you are recognized by the BBB first, because you deserve it, but second, so that you will be held up as an example for other companies to follow, a model for aspiring companies to emulate.

Sincerely,
John Carlson
Seattle, Washington

October 5, 2005

• John Carlson
• Bill D.
• Deanna M.
• Liz P.
• Travis P.
• Randy M.