Kiel is all it is advertised to be. There wasn’t ONE THING all along the way that Chris could have done better. He contacted us almost every day! He not only did everything right, he took on the problems, researched them, solved them and even found the lowest prices to fix them. We unsuccessfully tried two other top national mortgage companies over the last 4 years and are so appreciate of Kiel! Refinancing now at […]
An overwhelming process ended up being a pleasure as we worked with Doug. He took an interest in what we were doing and shared his exceptional knowledge. For future mortgage services, Doug & Kiel Mortgage are who we will prefer to use or recommend. Regards!
There is so much I would like to say ‘thank you’ for, it overwhelms me! You have been a light, encouragers & uplifters. We love each of you, even though we have not met you! Laura, these are my special cookies, hope they make it. Enjoy them. You guys are the best.
Ken was exceptional in helping us purchase our first home. He had extensive knowledge, advice and insight that was invaluable. The level of service that he provided was impeccable.
I’ve done many loans for 35 years as a builder & investor. This was one of the smoothest!
Thank you from the bottom of my heart for getting this loan closed. I had been trying to refinance our mortgage since last May and my experience with the first mortgage company that we worked with was an absolute nightmare. You far exceeded my expectations. I cannot thank you enough. We will be contacting you for all our future mortgage needs and will recommend you to everyone we know. Thank you!
I wanted to write a quick email to express my appreciation for your (Laura’s) help and to say how impressed I was with how effortless you made the process for me. Being able to sign the papers electronically was wonderful and I really appreciated how closely you watched the market so I could get the best interest rate possible. I have never had such a great experience with a loan before. For me to sign papers the […]
I was unable to take time off from work (US Postal Service) but was sent everything we needed by e-mail. I could print, sign, then scan and e-mail back in the evening. The next day I would get a confirmation v-mail and e-mail of receipt and what would be the next step and estimated date. The focus was on what we wanted and comparison of options. Never any pressure or deadlines. They even offered to […]
This in no way captures our full gratitude for all you (Laura) and your team did but I hope it’s well received. My wife and I feel so lucky to have found Kiel Mortgage. When we began looking for homes we were using a different lender. We were pre-approved (or so we thought) and we found a home. Just after the inspection was complete the lender admitted that they had mistakenly pre-approved us for a loan that their underwriter wouldn’t […]
One of the most important things to us was how quickly Ric responded to every question! I had checked into other lending agencies and they were high pressure and frankly tried to use some scare tactics. Ric was just the opposite and easy to work with; he answered questions patiently and went out of his way to help me understand the entire mortgage process. I have, and will continue to recommend Kiel Mortgage to anyone […]